Lockouts · Scugog
Lost Keys — Same-Visit Rekey
The spare under the planter by the side door is gone. Everyone in the family swears they did not take it, the planter has clearly been shifted, and you have no idea how long ago that happened.
Lost Keys — Same-Visit Rekey
In plain words
When a key disappears, cutting yourself another copy solves the wrong half of the problem. You can get in again, but so can whoever finds the original. A same-visit rekey turns that around: the locksmith works through each cylinder the missing key operated, fitting new bottom pins on a conventional lock or resetting a homeowner-rekeyable one through its own procedure, and refits the lock to the door. The lost key still slides into the keyway but no longer lifts the pins to the right height, so it turns nothing. You leave with fresh keys cut on site and the same locks you already had.
How the visit goesThe lawyer's envelope held two keys for the new house. The previous owners mention a cleaner, a dog walker and a brother who checked on the place, and the builder's paperwork shows six were cut originally. Four are unaccounted for.
Scugog
How the visit goes
Confirming who is asking for the change
A rekey decides who can open a door from now on, so the locksmith starts by confirming that the person asking has the standing to decide. Photo identification matched to the address does it for an owner. A tenant shows a lease or a recent bill along with identification, and mentions whether the landlord knows. A property manager or superintendent shows the management connection and says which units or doors are theirs to authorise. None of this is suspicion; it is the same care that stops a stranger with a convincing story from having your own locks reset against you. When something is missing, the locksmith says what would settle it and waits.
Cutting the new keys on site
Common keys are cut on the van rather than ordered in, though some restricted systems need the blank from an authorised distributor first. The first key is cut on a code machine, a crisp, original-depth key rather than a copy of a copy, and tried in the first repinned cylinder before another is touched, so any adjustment happens once. The rest are cut to the same code, deburred, and tested in turn. Keys cut this way run smoothly from the start and stay accurate through years of copying, because every later duplicate can be made from the code rather than from a worn blade.
The code written down for next time
The new combination is recorded as a short code, either on a card the locksmith gives you or on the key tag, and a copy stays in the locksmith's job notes if you wish. That code is what makes future copies accurate: a key cut to code has fresh, original depths, while a copy of a worn key inherits every rounded edge. It also means a lost key years from now is met with a different code, never a repeat. Keep the card with the house papers, and when a new key is needed, ask for it to be cut from the code rather than traced from a tired one.
Lost Keys — Same-Visit Rekey
In the van
- Rekeying pin kit
- Key blanks in common keyways
- Top pins and cylinder springs
- Plug follower set
- Code key machine
What affects the quote
Same fees day, night or weekend
1Paperwork for a landlord or building
Where a landlord, condominium or lease requires a written record of the lock change and key count, preparing that note and any key register update is a small named item.
2Time and day of the call
A weekday afternoon and a late evening or holiday call cost the same amount for a lost-key rekey. When a stolen wallet makes the visit urgent, the locksmith still confirms the exact figure on site, once the cylinders and keys needed have been looked at.
3How many cylinders are on the list
A front door with a deadbolt and a handle is two cylinders. Add the back door, the garage entry, a side door and a shed and the count climbs, and the quote follows the number of cylinders repinned.
Lost Keys — Same-Visit Rekey: questions
Can I just have another key cut instead?
You can, and it solves being without a key. It leaves the lost one working, though, which is the half of the problem that keeps people awake. Rekeying takes about as much effort as a trip to a hardware store counter and ends with a new key in your hand and the old one retired. If the key was mislaid somewhere it will never be found and named nothing, a plain copy is a fair choice.
When is replacing a lock better than rekeying it?
When the hardware itself is the weak point: a plug worn oval, a cylinder eaten by salt from a driveway-facing door, a light knob lock on an exterior door, a keyway with no blanks left in supply, or when you want a different style, a heavier deadbolt or a keypad. In those cases a new lock keyed to match the rest of the house is fitted in the same visit. Everything else is rekeyed.
What if my front and back doors are different brands?
Different brands often mean different keyways, so the same key blank will not enter both. The locksmith has two routes: replace the cylinder in one lock with a compatible one so both doors take the same key, or rekey each to its own new combination and give you two keys. Which suits you depends on the hardware and how much you want a single ring. Both are decided with you on the doorstep.
Lockout Services
Lost Keys — Same-Visit Rekey near you
One team handles every service on this page for Scugog, so a lockout can turn into a rekey, and a rekey into a properly set deadbolt, within the same visit if you want it. Each service is described separately below, but at the door they fit together as one piece of work.